Privacy Policy

Last updated: July 13, 2026

1. Introduction

ADEL COMPANY LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Complete our quiz or questionnaire forms
• Subscribe to our newsletter or marketing communications
• Opt in to SMS through our website forms when you check the SMS consent box
• Contact us via email, phone, or other communication methods
• Engage with our services

This information may include:

• Name and contact information (email address, phone number)
• Company name and job title
• Business information and project details
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We may also collect information about the individual web pages or services that you view, what websites or search terms referred you to our website, and information about how you interact with our website.

2.3 Analytics and Advertising Data

We use third-party analytics and advertising technologies — such as Google Analytics and the Meta Pixel — that collect information about your visit through cookies and similar identifiers (pages viewed, actions taken, approximate location, device information). This data helps us measure the performance of our website and advertising and to show you relevant ads on third-party platforms (remarketing). The data collected by these technologies is also subject to the privacy policies of the respective providers (Google, Meta).

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries, comments, and requests
• Send you information about our services, including marketing communications
• Improve our website and services
• Analyze usage patterns and trends
• Measure and improve the performance of our advertising campaigns
• Prevent fraud and ensure security
• Comply with legal obligations

SMS messages and consent (United States)

We may send SMS text messages to you only with your prior express written consent, as required by the Telephone Consumer Protection Act (TCPA).

• Consent is obtained when you provide your phone number, check the SMS consent box, and submit a form on our website (for example, our contact page or questionnaire).
• By providing your phone number and submitting the form, you agree to receive automated SMS messages from ADEL Marketing (ADEL COMPANY LLC), which may include transactional updates (such as service or project notifications and appointment or follow-up reminders) and promotional offers.
• Message frequency varies. Message & data rates may apply.
• Messages are sent only between 8:00 AM and 9:00 PM local time of the recipient.
• We do not send SMS messages to purchased, rented, or third-party lists.
• Each message will include opt-out instructions: "Reply STOP to unsubscribe" or "HELP for help."

How to opt out

You can unsubscribe from SMS messages at any time by replying with the keyword STOP to any message. Once your request is received, we will remove your phone number from our SMS program within 10 business days.

Data retention for SMS consent

We retain proof of your consent to receive SMS messages, including timestamp and submission details, in accordance with TCPA and CTIA guidelines. This data is stored securely and used only for compliance purposes.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Mobile numbers and SMS. We do not sell, rent, or share mobile phone numbers or SMS consent records with third parties for their own promotional or marketing purposes. We may share such information with messaging carriers and service providers solely as needed to transmit messages, operate the SMS program, and comply with applicable law.

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, CRM, email delivery, and customer service.
• Advertising and Analytics Partners: As described in Section 2.3, analytics and advertising providers collect certain data directly through cookies and pixels on our website. We do not provide these partners with your name or contact details for their own marketing purposes.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our services, to comply with our legal obligations (including TCPA consent records), to resolve disputes, and to enforce our agreements. When information is no longer needed, we delete or anonymize it.

7. International Data Processing

We are a US company; however, some of our team members and service providers may access or process data from locations outside the United States. Wherever your information is processed, we apply the safeguards described in this Privacy Policy.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to request restriction of processing
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please contact us at sales@adel.company. We will respond to verified requests within the timeframes required by applicable law.

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information, including the analytics and advertising cookies described in Section 2.3. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. You can also opt out of interest-based advertising through your device settings and through tools provided by the platforms (for example, Meta ad preferences and Google's Ads Settings). If you do not accept cookies, you may not be able to use some portions of our website.

10. Third-Party Websites

Our website and communications may contain links to third-party websites and services (for example, scheduling tools, payment pages, or social media). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

ADEL COMPANY LLC
7901 4th St N STE 300
St. Petersburg, FL 33702
Email: sales@adel.company
Phone: +1 (727) 620-5212