Ad Account Audit — Service Terms
ADEL COMPANY LLC (St. Petersburg, Florida) — "ADEL", "we", "us"
Last updated: July 13, 2026
These Ad Account Audit Service Terms (the "Audit Terms") govern the provision of advertising account audit services by ADEL COMPANY LLC to the business client named in the applicable invoice (the "Client"). These Audit Terms supplement ADEL's general Terms of Service available at https://adel.company/terms. In the event of a conflict, these Audit Terms prevail with respect to audit services.
By paying an invoice that references these Audit Terms, the Client accepts them in full. No signature is required.
1. Scope of Services
1.1. The "Audit" is a one-time, independent review of the Client's advertising account(s) on the platform(s) specified in the invoice (e.g., Meta Ads), covering, as applicable: campaign structure, audience configuration and overlap, creative performance and fatigue, tracking and attribution setup, budget allocation, and account settings.
1.2. The deliverable is a written report (PDF and/or video recording) identifying issues found, their estimated monetary impact, and recommended corrective actions (the "Report"). The specific scope tier (number of review points, deliverable format) is stated in the invoice.
1.3. The Audit is an advisory service only. Unless separately agreed in writing, ADEL does not implement changes in the Client's account, does not manage campaigns, and does not require any transfer of account ownership, billing, or admin rights.
2. Client Cooperation and Account Access
2.1. The Client shall grant ADEL read-only (Analyst/Viewer) access to the relevant ad account(s) within 5 business days of payment, or provide exports/screen recordings sufficient for the review, as agreed.
2.2. The Client represents that it is authorized to grant such access and that doing so does not violate any agreement with third parties (including any incumbent agency).
2.3. Delivery timelines are counted from the date access is granted, not from the date of payment. If access is not granted within 30 days of payment, ADEL may close the engagement, and the fee is deemed earned, except where Section 5 applies.
3. Delivery
3.1. ADEL will deliver the Report within 7 business days of receiving access, unless a different timeline is stated in the invoice.
3.2. The Report is delivered electronically to the Client's email or messaging channel used for the engagement. One round of follow-up clarification questions within 14 days of delivery is included.
4. Fees and Payment
4.1. The fee is stated in the invoice and is payable in full, in advance. Work begins after payment is received.
4.2. Fees are exclusive of any taxes the Client may be required to pay under applicable law.
4.3. Except as expressly provided in Section 5, fees are non-refundable once the Report has been delivered.
5. Findings Guarantee (10x)
5.1. If the Report identifies estimated recoverable waste and/or optimization potential totaling less than ten (10) times the audit fee paid, the Client may request a full refund within 14 days of Report delivery. This applies to accounts with an average advertising spend of at least USD 20,000 per month over the 90 days preceding the Audit; for accounts below this threshold, the guarantee applies only if expressly stated in the invoice.
5.2. "Estimated recoverable waste and/or optimization potential" means the aggregate monetary value of inefficiencies identified in the Report, calculated by ADEL using the account's own historical data (e.g., spend attributable to overlapping audiences, spend on ad sets past the fatigue threshold, spend affected by tracking misconfiguration) and stated as an annualized figure in the Report. The methodology and underlying figures are shown in the Report itself.
5.3. This refund is the Client's sole and exclusive remedy under this guarantee. The guarantee does not apply where the Client materially restricted access to account data, where account history covers fewer than 90 days, or where the account was substantially modified during the review period.
5.4. For clarity: the guarantee concerns findings identified in the Report. It is not a guarantee of future advertising performance, lead volume, cost per lead, revenue, or any other business outcome, whether or not the Client implements the recommendations.
6. No Performance Guarantee
Advertising outcomes depend on factors outside ADEL's control (platform algorithms, market conditions, the Client's offer, pricing, sales process, and implementation quality). Except for Section 5, ADEL makes no warranties, express or implied, regarding results, and the services are provided "as is".
7. Confidentiality
7.1. Each party shall keep the other party's non-public business information confidential and use it solely for the engagement. Account data, spend figures, and performance metrics of the Client are treated as confidential.
7.2. ADEL may reference anonymized, aggregated findings (without identifying the Client) in its marketing. The Client's name and identifiable results may be used as a case study only with the Client's prior written consent.
8. Intellectual Property
8.1. Upon full payment, the Client receives a perpetual, non-exclusive license to use the Report for its internal business purposes, including sharing it with its employees, contractors, and current agency.
8.2. ADEL retains ownership of its methodologies, checklists, templates, and know-how. The Report may not be resold or published without ADEL's written consent.
9. Independent Contractor; Non-Solicitation of Conflict
9.1. ADEL acts as an independent contractor. Nothing in these Audit Terms creates an agency, employment, or fiduciary relationship.
9.2. The Audit is an independent second opinion. ADEL does not assume responsibility for the actions of the Client's in-house team or incumbent agency, and the Client remains solely responsible for decisions made based on the Report.
10. Limitation of Liability
10.1. To the maximum extent permitted by law, ADEL's total aggregate liability arising out of or related to the Audit shall not exceed the fee actually paid for the Audit.
10.2. Neither party is liable for indirect, incidental, consequential, or punitive damages, or for lost profits or lost revenue.
11. Governing Law and Disputes
11.1. These Audit Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law rules.
11.2. The parties shall first attempt to resolve any dispute through good-faith negotiation within 30 days. Any unresolved dispute shall be subject to the exclusive jurisdiction of the state and federal courts located in Pinellas County, Florida.
12. Miscellaneous
12.1. These Audit Terms together with the invoice constitute the entire agreement regarding the Audit and supersede prior discussions.
12.2. ADEL may update these Audit Terms; the version in effect on the invoice date applies to that engagement.
12.3. If any provision is held unenforceable, the remainder remains in effect.
Contact
ADEL COMPANY LLC · https://adel.company · sales@adel.company