Privacy Policy

1. General Provisions

This Privacy Policy complies with the applicable U.S. legal framework and incorporates relevant international standards, including the General Data Protection Regulation (GDPR), where applicable.
1. The Operator prioritizes protecting the rights and freedoms of individuals concerning the processing of their personal data, including their right to privacy and confidentiality.
2. This Privacy Policy (hereinafter referred to as the “Policy”) applies to all information obtained by ADEL COMPANY LLC about visitors using its website and services.

2. Key Definitions
1. Automated Processing: Handling personal data using automated systems or software.
2. Blocking of Personal Data: Temporarily halting the processing of personal data (except when required for verification purposes).
3. Website: A collection of graphical and informational materials, databases, and software accessible on the Internet at [Your Website Address].
4. Personal Data System: A combination of personal data within databases and information technologies used for its processing.
5. Depersonalization: Actions rendering personal data unidentifiable without additional information.
6. Processing: Any operation or set of operations performed on personal data, such as collection, recording, organization, storage, alteration, retrieval, usage, transmission, depersonalization, blocking, erasure, or destruction.
7. Operator: ADEL COMPANY LLC, which organizes and manages the processing of personal data.
8. Personal Data: Any information that directly or indirectly identifies a User.
9. User: Any individual visiting or registering on the website.
10. Disclosure: Actions that make personal data available to third parties under lawful circumstances.
11. Cross-Border Data Transfer: Transmitting personal data outside the U.S. to foreign entities or governments.
12. Destruction of Personal Data: Permanent deletion of personal data, ensuring it cannot be restored.

3. Types of Data Collected

The Operator may collect and process the following personal data from Users:
1. Full name;
2. Phone number;
3. Email address;
4. Anonymized data collected via cookies and analytics services (e.g., Google Analytics).

The above data is collectively referred to as Personal Data in this Policy.

4. Purposes of Data Processing
1. To fulfill contractual obligations, provide access to the platform’s features, and respond to User inquiries.
2. To send Users updates on products, services, special offers, and events. Users can opt out of such communications by emailing info@adel.company with the subject line “Unsubscribe.”
3. To collect anonymized statistical data to improve the platform’s content and functionality.

5. Legal Grounds for Data Processing
1. Personal data is processed only when voluntarily submitted by Users through registration forms or other website interactions. By submitting their data, Users consent to this Policy.
2. Anonymized data is processed in accordance with User browser settings permitting cookies and JavaScript.

6. Collection, Storage, Transfer, and Other Data Processing Methods

The Operator ensures the security of personal data through legal, organizational, and technical measures, complying with applicable laws.
1. Personal data is stored securely and protected from unauthorized access.
2. Personal data will not be disclosed to third parties unless required by law.
3. Personal data is retained indefinitely unless the User requests its deletion.
4. Users may withdraw their consent at any time by emailing info@adel.company with the subject line “Withdrawal of Consent.”

7. Cross-Border Data Transfer
1. Before transferring personal data internationally, the Operator ensures that the receiving country provides adequate data protection.
2. Transfers to countries with inadequate data protection are allowed only with the User’s explicit written consent or as required to fulfill a contractual obligation.

8. Use of AI Modules and Third-Party Services

The platform may integrate third-party services, such as telephony, WhatsApp, SMS, and AI-powered assistants. These services are subject to separate terms and are not covered by the free trial period. By using these modules, Users consent to the processing of relevant data under their respective policies.

9. Free Trial Conditions
1. The 7-day free trial applies solely to the use of the core ADEL CRM platform.
2. Additional modules, such as telephony, WhatsApp, SMS, and AI assistants, require separate payment and are excluded from the trial.
3. During the trial, Users can:
• Connect employees and manage their roles.
• Integrate social media and email platforms.
• Utilize basic CRM features such as lead tracking and calendar management.

10. User Rights
1. Users may request clarification regarding their personal data by contacting the Operator at info@adel.company.
2. Users may request the removal or correction of their data at any time.

11. Updates to the Policy
1. This Policy is subject to change. Updates will be published on crm.adel.company, usa.adel.company, adel.company and take effect upon posting.
2. Users are encouraged to review this Policy regularly to stay informed about data practices.

12. Contact Information

For any questions or concerns regarding this Policy, please contact us at:
• Email: info@adel.company